How do I contact IBITEK support?
IBITEK support is available Monday to Friday, 9am to 6pm, by phone at +33 413 940 776 or by email at support@ibitek.fr. You can also book an appointment or request a quote directly from the support team.
Can IBITEK supply parts for obsolete equipment?
Yes. IBITEK supports obsolescence management by identifying end-of-life equipment and offering replacement parts or equivalent solutions. This helps secure equipment availability and anticipate failures.
What is IBITEK’s Smart Parts offering?
Smart Parts is IBITEK's industrial equipment and parts supply service: electrical equipment, automation components and spare parts. IBITEK selects, procures and delivers the right equipment for each project, in many countries across the EMEA region.
Do I need to replace my equipment to go digital with IBITEK?
No. IBITEK builds on the PLCs, sensors and supervision systems already in place to collect and leverage data. Digitalisation happens in stages, which makes it accessible to small sites and large groups alike.
How does IBITEK support the transition to Industry 4.0?
IBITEK connects existing equipment, centralises data from heterogeneous sources and turns it into decision-making tools. This step-by-step approach builds on the installed base and adapts to each site's maturity.
What is industrial IT at IBITEK?
Industrial IT links the shop floor to management systems: machine-data collection, production reporting, dashboards and indicators (including OEE). IBITEK designs these solutions to make production data usable by teams in real time.
Does IBITEK produce the functional analysis for an automation project?
Yes, this is one of its capabilities. IBITEK can produce functional analysis (functional design specification, FDS), which describe the expected behaviour of the installation down to each sequence before programming. When included, they serve as a shared reference between client, ...
Can IBITEK modernise an obsolete PLC or SCADA system?
Yes. IBITEK carries out the revamping of automation and supervision systems: PLC migration, SCADA and Historian upgrades, while retaining existing functionality. The aim is to modernise without any lasting interruption to production.
What does IBITEK’s industrial automation expertise include?
IBITEK covers the entire automation project: hardware architecture, PLC programming, supervision and control (SCADA), functional design and commissioning. It works on greenfield installations as well as modernisation projects, for all types of industrial sites.
Can IBITEK modernise an existing electrical installation?
Yes. Electrical revamping is central to its business: IBITEK upgrades ageing installations, replaces obsolete equipment and improves safety and performance while limiting production downtime. This applies to large sites and smaller operations alike.
