Downtime tracking and root cause analysis

Detect stoppages at source, classify their causes and find out where your production time is really being lost. Part of our PILOT solution.

This function detects stoppages from the signals sent back by your equipment, then lets you classify them against a structured reference set: stoppage type, sub-type, cause family and precise cause. The goal is not to log more stoppages, it is to log them the same way from one shift to the next.

That consistency is what makes loss classification mean something, and what makes the performance indicators calculated elsewhere reliable.

Why downtime alone doesn’t tell you anything

A line can show four hours of downtime for the week. That figure explains nothing on its own: a breakdown, a material shortage, a changeover, cleaning, an operator waiting, or a planned stoppage could all produce the same number. When every team uses its own wording, the statistics exist but cannot support a decision. A shared reference set turns a duration counter into information you can actually act on.

How it works

Three real-world situations solved by this function

Opérateurs échangeant en consultant les données de production affichées sur un système MES

We know how long the line stops, but not why

The situation: SCADA gives you stoppage times, but no usable cause is attached to them.

With PILOT:

  • Stoppage periods detected
  • Classified against a structured reference set
  • Full event history
  • Analysis by equipment and by cause

The benefit: Lost time becomes operational data, not just a counter.

Every team uses its own causes

The situation: Maintenance talks about a conveyor fault, production about a line block, and the operator about a feed problem.

With PILOT:

  • A shared reference set of causes
  • Consistent families, types and sub-types
  • The same classification structure across equipment and workshops

The benefit: Analysis becomes comparable across teams, periods and sites.

Professionnel travaillant sur ordinateur portable
Ingénieur supervisant les programmes et systèmes depuis plusieurs écrans dans la salle de contrôle

We deal with the most visible stoppages, not necessarily the most costly

The situation: A two-hour breakdown sticks in people’s minds. Twenty five-minute micro-stoppages can cost more.

With PILOT:

  • Ranked by duration
  • Ranked by frequency
  • Consolidated by cause family
  • Trends tracked over time

The benefit: Action goes where the losses are actually significant.

Tell us about your site

Describe your lines, your recurring stoppage causes and the tools you use today. One of our engineers will call you back within two working days to work out the right scope.

What this function covers

Capture

  • Equipment status retrieved automatically
  • Connection to existing industrial data sources
  • Every event time-stamped

Classification

  • Cause families
  • Types and sub-types
  • Cause entry and correction
  • Shared reference set

Analysis

  • Cumulative duration
  • Number of occurrences
  • Analysis by line, equipment or period
  • Ranking of leading causes

Traceability

  • Full stoppage history
  • Corrections logged
  • Used alongside MES and reporting data

Stoppage, alarm and breakdown: what’s the difference?

Term What it describes
Alarm An event or state flagged by a system
Stoppage A period during which the equipment or line isn’t producing
Root cause The operational reason behind the stoppage
Breakdown One of several possible causes of a stoppage

A stoppage is not necessarily a breakdown. That is exactly why a plain alarm list is not enough to analyse production losses.

Where this function delivers the most

Sites under output pressure

Every hour of downtime costs money, and the real causes stay poorly documented.

Multi-team sites

Logging practices differ from one shift to the next, which makes comparisons unreliable.

Sites where maintenance sets its own priorities

The action plan needs a ranking of losses, not impressions.

Multi-line sites

Comparing two pieces of equipment only works if their stoppages are classified the same way.

Factories, logistics platforms, warehouses, port terminals, sorting and waste facilities: what determines the fit is the structure of the flow and the number of stations, not the industry.

Case studies

One solution, several functions

Our PILOT solution also covers access, weighing, production, the laboratory, truck flows and integration with your business system, all on a shared site data model.

You only turn on what you need, and you extend when the need arises, without changing tools or rebuilding interfaces.

The other functions

Downtime and causes shares its data model with the other functions. Each one runs independently, on the same foundation.

Site access control

Identifying vehicles and people, permissions and a full record of movements.

Weighbridge software

Weight captured straight from the weighbridge, with reliable transactions.

Production tracking

Machine data capture, KPI calculation and production trend monitoring.

Laboratory and quality

Sampling, methods, test plans and a full history of quality results.

Truck flow

Managing vehicle movements on site, from arrival to exit.

Industrial reporting

Reports, dashboards and designers your own teams can use.

ERP Integration

Data flowing between the shop floor and your business systems.

Your questions answered