Support

Do you need assistance? Get in touch with our support team

We remain available to assist you with any issue resolution.

Monday to Friday
9:00 AM to 6:00 PM

Call us to book an appointment

+33 4 13 94 07 76

Send us an email to request a quote

support@ibitek.fr

Our sites

IBITEK France

1 Rue Claudie Scheiner
13013 Marseille
FRANCE

TEL: +33 491 058 350

CA2E Morocco

36 Boulevard Al Binaâ, Lot. SNCI – Z.I. Sidi Bernoussi
20590 Casablanca
MOROCCO

TEL: +212 5223 42024 / 25 / 26

IBITEK Algeria

No. 8 Lot Baha, Lido,
Mohammadia 16058
ALGERIA

TEL: +213 660 640 062 / +213 667 359 262

IBITEK Tunisia

Cleopatre Centre Building – 6th floor, Block C
1082 Tunis
TUNISIA

IBITEK Czech Republic

Pricna 1889
75501 Vsetin
CZECH REPUBLIC

TEL: +420 605 510 903

IMHOSYS Egypt

5 Street 308 New Maadi,
Cairo, 11742,
EGYPT

TEL: +20 227 021 331

We answer your questions

How do I contact IBITEK support?Clara BESSON2026-08-17T12:09:47+02:00

How do I contact IBITEK support?

IBITEK support is available Monday to Friday, 9am to 6pm, by phone at +33 413 940 776 or by email at support@ibitek.fr. You can also book an appointment or request a quote directly from the support team.

Does IBITEK offer remote assistance?Clara BESSON2026-08-17T12:10:43+02:00

Does IBITEK offer remote assistance?

Yes. IBITEK provides secure remote assistance and maintenance, allowing many incidents on automated equipment to be diagnosed and resolved remotely. This shortens response times and reduces on-site visits.

Can support provide a quote for an intervention?Clara BESSON2026-08-17T12:11:30+02:00

Can support provide a quote for an intervention?

Yes. For any service or maintenance request, the support team reviews your needs and sends you a tailored quote. Simply email support@ibitek.fr describing the context and the equipment involved.